Wow your customers.
AI you can trust.
Generate leads and automate customer engagement. Use AI on auto-pilot with 85% automatic resolution, or on co-pilot mode that helps your team.
.jpg)
.png)
.png){kind=logo}
AI Chatbot
Instantly answer up to 85% of repetitive questions.
Our chatbot uses AI agents to provide trusted and accurate answers, reducing your team's ticket volume on the spot.
AI Agents that get stuff done
Enhance customer service with AI agents with human-like understanding and decision-making.
Live Chat with Human + AI
Streamline your services with AI triaging and seamless handover of complex issues to your support team.
Personalised interactions
AI provides the right content to the right customer, asks clarifying questions and speaks 100+ languages.
AI Helpdesk
Maximize productivity with our AI-enhanced helpdesk
Work smarter and collaborate faster with an AI inbox designed for speed and efficiency.
Human support with AI Efficiency
Use AI-generated insights to uncover trends and frequently asked questions and optimize your support
%20copy.jpg)
A single inbox for the whole team
Algomo's Helpdesk unites teams, channels, and data in one workspace, boosting efficiency
AI in Co-Pilot Mode
Improve your team’s efficiency with AI-driven suggestions to your customer service team
Messenger & Omnichannel
Support your customers on their favorite platforms
Empower your business to break down communication barriers, offering a unified, seamless customer experience across all channels.
Respond from Email, Slack, CRM
Offer flexible customer support via app, email, Slack, or CRM such as Hubspot and Salesforce
Website Messenger
Customize Algomo's Messenger to fit your brand, offering auto language adjustments for global reach
.png)
Receive Messages from Anywhere
Support customers using their preferred channel—whether that’s email, WhatsApp, socials and more [Coming soon!]
Integrated with all the tools you already know and love
Designed for teams across multiple industries
For hotels, airlines, e-commerce platforms and SaaS companies, our AI has been designed to support use cases across multiple industries.
Algomo is the strongest passport to better CX, empowering agents and travellers with generative AI solutions tailored to travel companies.
"what is the check-in time?"
AI-powered Shopping Assistant for E-Commerce.
Transform your online store with our AI shopping assistant. It personalizes product recommendations for each visitor, offers real-time order updates, and smoothly transitions complex queries to live human support.
.png)
.png)
Supercharge SaaS customer service with generative AI
Don't let customer support get in the way of your growth. Lets our AI handle your customers' most frequently encountered problems, so you can focus on what matters; growth!
.png)
.png)
Don’t take our word for it. See what our clients say
.gif)
Challenge
Nina Care is a platform where parents, au pairs & babysitters can find their perfect match. Nina Care have had tremendous growth, but their support setup didn’t follow the rapid growth the company had. The team was overwhelmed by customer support enquiries over email and they wanted to speed up their response times as well as offer their users the option to self-serve.
Solution
The team decided to try Algomo to help them tackle these challenges. Some of the things that stood out to them about the platform were its automation capabilities, as well as the AI's natural and conversational approach - many times customers will think they are speaking to a real human!
Results
96% of customer queries completely automated
95% of chatbot answers rated as good by visitors
Challenge
Basenode is an invoicing and accounting platform tailored for Web3 freelancers and companies. As a company operating within the financial and Web3 sectors, Basenode wanted to find a trustworthy AI customer service solution to do both lead generation for prospective customers as well as to serve existing customers.
Solution
To tackle the trustworthiness issue, Algomo developed specialized AI in collaboration with NatWest—one of the UK's largest banks—and the universities of Edinburgh and Essex. This AI is designed specifically to minimize errors and "hallucinations" (instances where the AI generates incorrect or fabricated information). Basenode made use of the platform and installed it on their website.
Results
AI Automation Rate: 85% of user queries automated witout the need of a human representative.
Take a look at our latest articles and resources
Frequently asked questions
How is Algomo different from competitors?
Algomo differentiates itself from competitors:
1. Trustworthy AI: In collaboration with some of the UK's leading universities and companies, and funded by the UK's research and Innovation agency, at Algomo we are developing trustworthy AI that hallucinates less compared to competitors. Our technology is specifically tailored to applications where accuracy is important such as banking.
2. Our AI can connect to real-time data like flight and hotel availability or online store orders, providing customers with up-to-date information that goes beyond static knowledge bases.- Seamless blend of AI and human support:
3. Algomo offers a smooth human handover process that allows conversations to be assigned to the right human specialist when needed.
What technology is Algomo based on?
We have developed proprietary technology and AI models funded by the UK's research and innovation agency and we have a partnership and collaboration with some of the leading universities in the country. We are also utilising OpenAI's GPT-4 and ChatGPT for certain applications.
What content types can I add to train my AI chatbot?
You can add your website, external websites such as wikipedia, internal documents such as PDFs, spreadsheets and custom questions and answers.
Who are your clients?
Our clients include some of the world's top 100 websites, and leading companies in the e-commerce, travel and hospitality sector and we have developed our technology in collaboration with one of the UK's largest banks and insurance companies.
What is an AI Agent?
An AI agent is an intelligent software program that can think and act independently. To function, AI agents only require a specific goal, such as 'find order status' or 'troubleshoot this error message'. Once given a goal, they create a list of tasks and start working towards accomplishing it. As they work, AI agents continuously gather feedback from their environment and engage in an internal dialogue, as if they are prompting themselves with questions and ideas. This allows them to constantly learn, adapt, and find the optimal path to achieve their objective. When deployed in a Shopify store, AI agents can autonomously check order statuses, provide personalized product recommendations, and assist customers with modifying delivery dates or managing subscriptions.
Do you offer free trial?
Yes, we offer a 7 day free trial, and you can sign up without any card details. The trial can also be extended for a further 7 days upon request, giving you a total 14 days to try.